Initial framework

.gitignore

+blib*
+Makefile
+Makefile.old
+pm_to_blib*
+*.tar.gz
+.lwpcookies
+cover_db
+pod2htm*.tmp
+/RT-Extension-MandatoryOnTransition*
+README
+*.bak
+*.swp
+/MYMETA.*

Makefile.PL

+use inc::Module::Install;
+
+
+RTx 'RT-Extension-MandatoryOnTransition';
+all_from 'lib/RT/Extension/MandatoryOnTransition.pm';
+readme_from 'lib/RT/Extension/MandatoryOnTransition.pm';
+license  'gplv2';
+
+requires_rt('4.0.0');
+
+sign;
+WriteAll;

lib/RT/Extension/MandatoryOnTransition.pm

+use strict;
+use warnings;
+package RT::Extension::MandatoryOnTransition;
+
+our $VERSION = '0.01';
+
+=head1 NAME
+
+RT-Extension-MandatoryOnTransition - Require core and custom fields on status transitions
+
+=head1 DESCRIPTION
+
+=head1 CAVEATS
+
+This extension does B<not> affect "quick actions" (those without an update
+type) configured in your lifecycle (and appearing in the ticket Actions menu).
+If you're requiring fields on resolve, for example, and don't want folks to
+have a "Quick Resolve" button that skips the required fields, adjust your
+lifecycle config to provide an update type (i.e make it a non-quick action).
+
+Quick actions may be supported in a future release.
+
+=head1 INSTALLATION
+
+=over
+
+=item perl Makefile.PL
+
+=item make
+
+=item make install
+
+May need root permissions
+
+=item Edit your /opt/rt4/etc/RT_SiteConfig.pm
+
+Add this line:
+
+    Set(@Plugins, qw(RT::Extension::MandatoryOnTransition));
+
+or add C<RT::Extension::MandatoryOnTransition> to your existing C<@Plugins> line.
+
+Then configure which fields should be mandatory on certain status changes
+(either globally or in a specific queue).  An example making two custom fields
+mandatory before resolving a ticket in the Helpdesk queue:
+
+    Set(%MandatoryOnTransition,
+        Helpdesk => {
+            '* -> resolved' => ['CF.{Resolution}', 'CF.{Problem area}'],
+        });
+
+The transition syntax is similar to that found in RT's Lifecycles.
+
+=item Clear your mason cache
+
+    rm -rf /opt/rt4/var/mason_data/obj
+
+=item Restart your webserver
+
+=back
+
+=head1 AUTHOR
+
+Thomas Sibley <trs@bestpractical.com>
+
+=head1 BUGS
+
+All bugs should be reported via
+L<http://rt.cpan.org/Public/Dist/Display.html?Name=RT-Extension-MandatoryOnTransition>
+or L<bug-RT-Extension-MandatoryOnTransition@rt.cpan.org>.
+
+
+=head1 LICENSE AND COPYRIGHT
+
+This software is Copyright (c) 2012 by Best Practical Solutions
+
+This is free software, licensed under:
+
+  The GNU General Public License, Version 2, June 1991
+
+=cut
+
+1;