- 11 Jun, 2014 3 commits
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Alex Vandiver authored
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Alex Vandiver authored
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Alex Vandiver authored
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- 03 Oct, 2013 2 commits
- 29 Jun, 2012 12 commits
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Thomas Sibley authored
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Thomas Sibley authored
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Thomas Sibley authored
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Thomas Sibley authored
This reverts part of 67d0095f.
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Thomas Sibley authored
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Thomas Sibley authored
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Thomas Sibley authored
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Thomas Sibley authored
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Thomas Sibley authored
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Thomas Sibley authored
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Ruslan Zakirov authored
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Ruslan Zakirov authored
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- 28 Jun, 2012 1 commit
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Thomas Sibley authored
I expanded the note since I had to ask the author to clarify for my understanding.
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- 27 Jun, 2012 4 commits
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Ruslan Zakirov authored
Allows you to ignore deadline(s) when ticket has certain status(es)
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Thomas Sibley authored
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Thomas Sibley authored
This lets third-party code call CalculateTime directly with arbitrary agreement definitions instead of being limited to the ones assembled from the SLA config. The provided agreement is expected to be similar in all ways to the assembled ones returned by the Agreement method.
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Thomas Sibley authored
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- 30 May, 2012 2 commits
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Ruslan Zakirov authored
On some systems value of TZ is cached by functions and we have to call POSIX::tzset to flush the cahce.
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Ruslan Zakirov authored
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- 18 May, 2012 1 commit
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Thomas Sibley authored
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- 20 Apr, 2012 1 commit
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Ruslan Zakirov authored
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- 19 Apr, 2012 6 commits
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Ruslan Zakirov authored
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Ruslan Zakirov authored
* fix for a problem of recent refactoring. * Instead of StartImmediately admins can use Starts agreement. It has all options like other agreements have, but it has default value if not defined.
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Ruslan Zakirov authored
for a level and for a queue
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Ruslan Zakirov authored
one entry point into business hours calls
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Ruslan Zakirov authored
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Ruslan Zakirov authored
utils file is gone
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- 28 Feb, 2012 2 commits
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Ruslan Zakirov authored
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Ruslan Zakirov authored
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- 09 Dec, 2011 1 commit
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Kevin Falcone authored
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- 30 Jul, 2011 5 commits
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Ruslan Zakirov authored
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Ruslan Zakirov authored
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Ruslan Zakirov authored
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Ruslan Zakirov authored
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Ruslan Zakirov authored
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