Commit c5bcfe5b authored by Christophe Vandeplas's avatar Christophe Vandeplas Committed by Kevin Falcone
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improved documentation about advanced constituencies

parent bd18d4f8
......@@ -93,10 +93,16 @@ rename values, and change the sort order.
However, to get advanced control over constituencies you have to create additional
objects in the system. The steps below describe how to do this manually. An
F<add_constituency> script is also provided which helps add new constituency
values, along with their associated groups and queues. You'll find this in the
F<etc> directory in your RTIR distribution.
values, along with their associated groups and queues. These queues are there only
for technical reasons and are only visible for administrators of RTIR.
The script is located in the F<etc> directory in your RTIR distribution.
=head2 Managing Constituency Values
Then assign users to their corresponding F<DutyTeam> to give them control over
objects from their constituency. As the permissions are based on the
F<constituency> field of the ticket there is no need to move tickets
from one queue to the newly created constituency queue.
=head2 Manually Managing Constituency Values
In some simple configurations, administrators may use the web interface
to add, delete, or rename values for the 'Constituency' field, however
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